Frequently Asked Questions

Pricing depends on your home size, number of bedrooms and bathrooms, cleaning type, and frequency. We provide transparent pricing with no hidden fees. You can get an instant quote online or contact us for a custom estimate.

We serve Toledo and the surrounding communities throughout Northwest Ohio and Southeast Michigan, including Maumee, Perrysburg, Sylvania, Oregon, Bowling Green, Findlay, Monroe MI, and more. If you are within about 50 miles of Toledo, give us a call.

We typically schedule within a few business days, depending on availability. For urgent situations, we do our best to accommodate same-week or next-day scheduling. Book online or call us to check availability.

A standard cleaning covers all the essentials: dusting surfaces and ceiling fans, vacuuming and mopping all floors, cleaning and sanitizing kitchens and bathrooms, wiping down countertops and appliance exteriors, emptying trash, and general tidying. It is designed to keep your home consistently clean between visits.

A standard cleaning covers routine tasks like dusting, vacuuming, mopping, and bathroom/kitchen cleaning. A deep cleaning goes further: inside cabinets and drawers, behind and under appliances, scrubbing tile grout, cleaning baseboards, door frames, light switches, window sills, and interior glass. We recommend a deep clean as your first service or as a seasonal refresh.

No. Many of our clients provide a key, lockbox code, or smart lock access. You just need to ensure we can get in. We send notifications when our team arrives and when the cleaning is complete.

Yes. Every MaidSpotless team member undergoes a thorough background check before joining our team. We are fully licensed, bonded, and insured for your peace of mind.

Yes. We bring all cleaning supplies and equipment. We use professional-grade products and offer eco-friendly, non-toxic options upon request. If you have preferred products you would like us to use, just let us know.

Move-in/move-out cleaning is a comprehensive deep clean designed for empty or nearly empty homes. It includes cleaning inside all closets, cabinets, and appliance interiors (oven, fridge, dishwasher), as well as sanitizing bathrooms, detailing baseboards, and cleaning windows. It ensures the property is spotless for the next occupant.

We clean your rental property between guests — full cleaning, fresh linens, restocking supplies, and a damage/inventory check. We can work with your booking calendar to ensure fast turnovers, including same-day service. Your rental will be guest-ready every time.

You can request a quote online, call us directly, or book a cleaning online. Just tell us your home size, cleaning type, and any special requests and we will provide a clear price.

A standard cleaning for a typical 3-bedroom home takes 2 to 3 hours. Deep cleans and move-in/move-out cleans take longer, usually 3 to 5 hours depending on the home size and condition. We will provide a time estimate when you book.

Yes. You can add special requests or areas of focus when you book. Common add-ons include inside the oven, inside the refrigerator, interior windows, laundry, and organizing. Just let us know what matters most to you.

Your satisfaction is our priority. If you are not happy with any aspect of the cleaning, contact us within 24 hours and we will send our team back to address the issue at no additional cost. We stand behind the quality of our work.

Yes. We offer weekly, biweekly (every two weeks), and monthly recurring schedules. Recurring clients enjoy priority scheduling, consistent cleaning teams, and discounted rates compared to one-time cleanings.

We accept credit cards, debit cards, and digital payment methods. Payment is processed after the cleaning is complete. For recurring clients, we can set up automatic billing for convenience.

Yes. We offer eco-friendly, non-toxic cleaning products upon request. These are safe for children, pets, and sensitive individuals while still delivering a thorough, professional clean. Just let us know your preference when you book.

We love pets! Just let us know about any animals in your home so our team can be prepared. If your pet is nervous around new people, we recommend confining them to a comfortable space during the cleaning. We use pet-safe products and are experienced working in homes with animals.